Active Directory Control

Fast Active Directory visibility and controlled group operations across domains.

Active Directory Control gives teams a fast, searchable view of users, groups, computers, memberships, and domains while processing approved AD change requests submitted by ServiceNow, IT Access Control, or a customer workflow.

Without AD Control Slow AD lookup and manual changes
  • Search each domain separately
  • Hard to see user and group relationships
  • Manual join and unjoin operations
  • Limited operational request history
AD Control Database-backed AD control
  • Fast multi-domain AD visibility
  • Users, groups, computers, and memberships
  • Controlled group operations
  • Operational logs for processed requests
The issue

Active Directory data is critical but hard to use at business speed.

Organizations need quick answers about users, groups, memberships, computers, and domains without asking administrators to manually search each domain or explain every AD relationship.

What teams need

A reliable AD service layer for access workflows.

Access workflows such as ServiceNow, IT Access Control, or a customer-owned process need a controlled AD capability to read directory data quickly and process approved group operations consistently.

How AD Control helps

One place to view AD data and process approved changes.

Active Directory Control collects AD data from configured domains, exposes fast visibility, and processes approved requests such as joining or removing users from groups.

Business Challenge

AD visibility and changes should not depend on manual domain-by-domain work.

When users, groups, computers, memberships, and requests are not centralized, teams lose time searching AD manually and processing approved changes through inconsistent handoffs.

01

AD information is scattered

Users, groups, memberships, computers, and domains can be difficult to search quickly when teams must inspect each domain or tool separately.

02

Membership relationships are hard to understand

Teams need a fast way to understand which users belong to which groups and which groups are used for business resources.

03

Approved changes still need controlled execution

Even when an access workflow approves a change, the actual AD operation should be processed consistently with result tracking.

04

Request processing needs its own log

Directory operations need a clear record of what was requested, processed, completed, failed, or retried.

Why It Matters

The approval workflow can live anywhere. AD Control processes the approved directory work.

Customers can use ServiceNow, IT Access Control, or their own access request process for submission and approval. Active Directory Control keeps the operational request log and processes what should be done by the worker service.

Fast AD visibility for many domains

Teams can view users, groups, computers, domains, and memberships from a fast database-backed view instead of manually searching every domain.

Controlled AD operations for approved workflows

Approved access workflows can submit AD operations such as joining or removing users from groups, while Active Directory Control keeps processing status and results.

SPAVLA Solution

Active Directory Control turns AD data and operations into a controlled service.

The solution keeps directory visibility fast and consistent while processing approved AD operations with status, result, and operational history.

Directory visibility
Collect AD data Bring users, groups, computers, domains, and memberships from configured domains into one fast view.
Search relationships Quickly understand user profiles, group membership, managers, computers, and domain context.
Expose to workflows Provide the AD data needed by ServiceNow, IT Access Control, customer workflows, and other access request processes.
Controlled operations
Submit operation Receive approved requests from external workflows to join or remove users from groups or manage AD groups.
Process safely Apply changes through controlled service execution instead of manual administrator updates.
Track result Keep operation status, result, errors, retry count, and completion history.
What users can do

A controlled AD service for visibility, integration, and approved changes.

Teams can see AD information faster

  • Search users, groups, computers, memberships, and domains from one UI.
  • Use fast database-backed AD visibility across configured domains.
  • Support access workflows that need accurate AD group and user information.

Administrators keep control

  • Process approved join and unjoin group requests.
  • Support controlled group creation, update, or deletion where allowed.
  • Keep AD operation status, result, errors, and retry history.
  • Integrate with ServiceNow, IT Access Control, customer systems, and other request workflows.
Business Benefits

Faster AD visibility and safer processing for approved directory changes.

Fast multi-domain AD visibility
Less manual AD lookup and update work
Controlled processing for approved group changes
Clear operational request history
Typical Users

Designed for teams that need AD visibility and controlled directory operations.

ServiceNow Workflows IT Access Control Customer Access Systems Identity Teams System Implementation Teams AD Administrators Support Teams
FAQ

Does Active Directory Control replace AD administrators?

No. AD administrators still own the directory platform, standards, and security model. Active Directory Control provides fast visibility and controlled processing for approved AD operations.

Is this the same as IT Access Control?

No. IT Access Control is an optional SPAVLA self-service workflow. Active Directory Control is independent and can receive approved requests from ServiceNow, IT Access Control, or a customer-owned process.